Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-marketing-for-automotive-shop-customer-retention.livebursts.com (hereafter referred to as “AI Marketing for Automotive Shop Customer Retention,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and California’s Private Information and Data Protection Act (PRIVA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CDTPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  • When using our applications and services: As an authorized user, your access and interaction with our platform are subject to this policy.
  • When visiting our websites: If you browse our sites linked to this privacy statement, your activity may be tracked, and certain data collected as described below.
  • When receiving communications from us: This includes all forms of communication initiated by our team, covering newsletters, promotional emails, phone calls, and SMS messages.

Personal Data Collection

We collect a range of personal information to enhance your user experience and tailor our services to your needs:

  • Account Information: Details related to your registration and account creation, including usernames, passwords, and profile data.
  • Payment Information: Credit card details, billing addresses, and transaction history for processing purchases and subscriptions.
  • Financial Information: Data associated with financial transactions, such as bank account numbers (if provided for direct debit or other payment methods).
  • Purchase Information: Records of products or services purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance our services’ performance.
  • Location Data: Information about your geographical location when you interact with our geolocated services.
  • Feedback: Your responses to surveys, feedback forms, or product reviews.
  • Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (subject to their privacy policies).
  • Product Information: Details about products or services that interest you, including preferences and interaction history.

We obtain this data through direct user input, interactions with our systems, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us for the purposes outlined in this policy.

Cookies

We utilize cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our websites and ensuring basic functionality.
  • Preference Cookies: Cookies that remember your preferences, such as language settings or display options.
  • Analytics Cookies: Used by our analytics partners to track site usage, gather demographic data, and analyze user behavior.

You can control and manage cookies through your browser settings, but please note that disabling certain cookies may affect your user experience on our sites.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data in specific circumstances.
  • Portability: Receiving a copy of your data in a structured format, and the right to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise any of these rights or have questions regarding your privacy, please contact our Data Privacy Team at privacy@ai-marketing-for-automotive-shop-customer-retention.livebursts.com. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or if you have questions regarding your data, please contact us:

  • Email: privacy@ai-marketing-for-automotive-shop-customer-retention.livebursts.com
  • Postal Address: AI Marketing for Automotive Shop Customer Retention, Privacy Team, [Street Address], [City, State, Zip Code]